Recent Posts

Multi Level Commercial Property Water Damage Started on The Top Floor

2/9/2021 (Permalink)

SERVPRO Technician on a ladder in the kitchen repairing the water damaged ceiling In a multi story commercial property water from the top floor damaged the lower levels.

Without a doubt a fire has its own level of devastation, add to that the amount of water used throughout.  Now add the sitting water which has the potential to become a mold issue.  

Once a fire has started and the fire department has arrived, the situation becomes a fire, water job for SERVPRO. There are many factors that can delay the cleanup of a fire, water job.  The goal at SERVPRO is to respond within an hour of receiving the call.   Once the fire scene has been turned over to SERVPRO we begin the cleanup process for the fire, and water, and if needed, perform a mold remediation.

Our SERVPRO Technicians will first explain to the property owner the steps that need to be taken for the cleanup to be properly performed. SERVPRO will begin a Water Mitigation and will also begin to remove wet or damaged contents.  Once all the water is removed the drying process begins.  Depending on how much water, will determine the length of drying time.  Usually, it is a three day process with the moistures levels being monitored daily. 

At SERVPRO we want you back to “Like it never even happened.”

Lightening Strike Causes Fire Damage into the Crawlspace

2/3/2021 (Permalink)

Crawlspace with heavy fire damage from a lightning stike A lightning strike can carry itself from the top of the house clear to the basement, or crawlspace.

SERVPRO Responds to a Fire Damaged Home from a lightning strike during a storm in Lancaster South Carolina Caused by Storm That Rolled Through.  The evening was filled with high winds, rain, and heavy rounds of lightning strikes. Any one of these elements can cause major damage to a home or business.  A tree falling on a home or business can bring the rains into the home, or business causing water damage, and as we see in the south, lightning strikes are an unfortunate part of a storm rolling through.  With a lightning strike on a home or business the level of the incident suddenly moves to a whole new level.  You now have lightning damage, which includes fire damage, and water damage.  Bottom line, it is quite overwhelming to process how one lightning strike can cause so much damage. 

SERVPRO specializes in storm and flood damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response Time with Crews Ready 24/7/365

We are locally owned and operated enabling us to respond quicker with the proper resources tailored to fit your circumstances, which is extremely important.  A fast response lessens the damage, limits further damage, and reduces the restoration cost.

SERVPRO Has the Resources to Handle Floods and Storms

When storms hit SERVPRO can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

We want you back to “Like it never even happened.”

Emergency Ready Plan Helps Camden Business When There Was Water Damage Over Night

2/1/2021 (Permalink)

Hallway that is in the process of a water mitigation due to flooding It is important to have your hot water heater on your maintenance schedule to help avoid water damage.

My smile quickly vanished as I stepped into a flooded foyer looking more like a wading pool from all the water.  My mind is racing as I frantically search for the source of the water that has so graciously made itself into far more than a wading pool.  From the front door clear to the back door the water ripples with each step I take.  The normally quiet morning is filled with an unusual sound of water, and to my already pumping with adrenaline being, I find the water source upon opening the door to the hot water heater.  Like a dam just turned loose, the water rushed out of the closet. For a fleeting moment I had the thought of a dam affected by a flood as the water spewed out over and around my feet and legs giving the illusion of trees caught in its path.   

Shifting gears, I grabbed my iPhone and tapped on the ERP ICON. The ERP ICON represents EARLY READY PROGRAM that is offered and provided by SERVPRO. I was immediately able to click on the EMERGENCY WATER SHUTOFF NUMBER provided by SERVPRO in our companies EMERGENCY READY PROFILE.  Water shutoff issue handled, I next located the plumber’s number, also provided by SERVPRO in our EMERGENCY READY PROFILE. Next, I contacted SERVPRO who immediately helped to sooth my panic, and stress, as they are dispatching out a SERVPRO CERTIFIED WATER MITIGATION CREW as we spoke.

Over the next few days SERVPRO was a much-appreciated presence in our office as they moved our CONTENTS, performed WATER MITIGATION, and DAILY MONITORING in the affected areas.  SERVPRO was patient and explained the entire process each step of the way.  Once the DRYING was completed, I watched in astonishment as each article of our contents was meticulously replaced to their original locations.

Reflecting back on there were many factors that contributed to how that day started, and how it ended.  I find great satisfaction in knowing that the main positive influential factor was and will remain SERVPRO.

At SERVPRO we want you back to “Like it never even happened.”

Freezing Weather Can Lead to Frozen Pipes

2/1/2021 (Permalink)

Frozen water pipe It's important to winterize the water lines in your home or business to prevent a frozen water line

With winter here, and the temperatures dropping, we are already beginning to see, and hear about frozen pipes, which lead to water damage. Frozen water pipes are a reoccurring issue which occurs once the temperatures drop below freezing. Statistically it is proven that frozen pipes are one of the biggest risks of property damage when the temperature drops. This is more prevalent in regions where the temperature can significantly drop. Lower temperatures can cause the water to expand, which puts pressure on the pipes, or storage container, causing the pipe to break, or container to burst. Once there is a compromise to the water system, or storage unit the ensuing water can cause water damage, and potentially turn into an emergency.

First the home or business with the water damage must quickly be evaluated for the safety of anyone in the home, or business. Be sure there is nothing electric in, or around the water damage to cause either an electrical fire, or electrocution. Make sure there are no ‘slip and fall’ hazards. If it is not safe, keep out and dial 911 for help. Once all is secure regarding safety precautions, shut off the water if you can. 

Call SERVPRO for water damage to your home, or business. At SERVPRO we want to get you back to “Like it never even happened.”

Keep An Eye Out For Our Lil' Marketing Car in Kershaw and Lancaster Counties

2/1/2021 (Permalink)

Our Kia Soul SERVPRO green marketing car At SERVPRO we love our community and look forward to visiting with customers

Throughout your day you might be afforded the opportunity to pass by one of our SERVPRO vehicles.  While there are several vehicles, and each suited to provide services for either Water, Fire, Mold, Cleaning, or Trauma, it is the smallest in the SERVPRO vehicle pool that is far from what you would call a ghost. Kerri Rice is our Marketing Manager and enjoys visiting customers throughout the day.

This Lil' SERVPRO vehicle loves to visit businesses and homes sharing the latest SERVPRO news, and how SERVPRO can be of assistance whether it be caused by water, fire, mold, or your needing cleaning in your home or business.

So, if you’re out and about and run across our Lil' SERVPRO vehicle don't forget to wave or stop and say 'Hi".

Safe travels!  We look forward to seeing you!

SERVPRO Is Here To Help When Your Water Line Breaks

11/13/2020 (Permalink)

Know what to do in the event of a broken water line, and call SERVPRO

Frozen water pipes are a reoccurring issue which occurs once the temperatures drop below freezing. Statistically it is proven that frozen pipes are one of the biggest risks of property damage when the temperature drops. This is more prevalent in regions where the temperature can significantly drop. Lower temperatures can cause the water to expand, which puts pressure on the pipes, or storage container, causing the pipe to break, or container to burst. Once there is a compromise to the water system, or storage unit the ensuing water can cause water damage, and potentially turn into an emergency.

First the home or business with the water damage must quickly be evaluated for the safety of anyone in the home, or business. Be sure there is nothing electric in, or around the water damage to cause either an electrical fire, or electrocution. Make sure there are no ‘slip and fall’ hazards. If it is not safe, keep out and dial 911 for help. Once all is secure regarding safety precautions, shut off the water if you can. 

Call SERVPRO for water damage to your home, or business. We want to get you back to “Like it never even happened.”

Call SERVPRO If You Find Water In Your Crawlspace

11/13/2020 (Permalink)

It is important to routinely check under your crawlspace and make sure there are not issues needing to be addressed

Unbeknownst to you, your toilet has been leaking water under the base of the toilet which has leaked into the subflooring, and into the crawlspace. While this could be an issue that has been taking place over a long period of time, or a water leak that just transpired, your need to address the water leak, and potential for mold needs to be addressed. And we all know too well how important it is to have a fully functioning bathroom.

One call to SERVPRO had the crew at the customers home in less than an hour, and we were on our way to resolving the water leak with Water Mitigation, and Mold Remediation.

The homeowner was incredibly happy that we performed a Mold Remediation as he did not realize the potential for mold after having water damage.

Another customer is now back to their space looking “Like it never even happened.”

SERVPRO and Middle of the Night Water Damage-We Are One Call Away

11/13/2020 (Permalink)

It's far more cost effective to keep your water lines on a regular maintenance schedule, but if they fail, call SERVPRO. SERVPRO is Here to Help.

Getting out of bed the last thing you expect is to find yourself stepping into water instead of your once dry floor. Out of instinct you immediately head into the bathroom where you discover the entire floor covered in water. Finding water spilling out of your bathroom is never a fun find. But it is important to get the water shut off, and search for what caused all the water. After inspecting all the water lines, you discover the water supply line to the toilet has failed. The cost of the braided water line to the toilet is less than $10.00 and takes less than fifteen minutes to replace. A call to SERVPRO had a Water Mitigation Team onsite in less than an hour.

With the excess standing water removed SERVPRO strategically places the equipment to begin the drying process. Depending on the type of flooring and how sever the water damage will determine whether the flooring will have to be removed. Moisture meters will be used daily to ensure complete dryness throughout the water damaged areas. SERVPRO is your number one resource in times of disaster no matter how big, or small.

SERVPRO wants you back to "Like it never even happened."

SERVPRO Enjoys Working With Food For The Soul to Help the Community

11/13/2020 (Permalink)

Watch for SERVPRO food donation boxes throughout the community. Lets help to feed our community.

At SERVPRO we enjoy being part of a great community, and we have an outlook that is more of family, helping family.  If you know of someone in need, please feel free to contact us that we might be of assistance in providing resources. Watch for SERVPRO food donation boxes located throughout the community.

The mission of Food for the Soul is to serve as a Christ-like ministry to meet the basic needs of the hungry and homeless in Kershaw county

Large cans of food!  Fresh vegetables, fruit, and meats!  Large bags of rice, pastas, grits, sugar, flour!  Large containers of coffee and creamer! Warm weather coats, gloves, hats, sleepwear!  Detergent and cleaning supplies!  Toilet paper and paper towels!!  And of course, monetary donations are always needed to keep the power on!

EMERGENCY SERVICES – COLD WEATHER SERVICES

Food for The Soul offers overnight sheltering 7 days a week. Our overnight services are provided for victims of domestic violence, flood, fire, those that have been evicted and have nowhere else to go, and those that are chronically homeless.

The hours are from 7 pm- 7 am. Identification is needed. An initial intake must be completed.

A light evening meal is provided. Clean clothing will be given for sleepwear and showers will be provided along with hygiene products. A clean cot and all bedding will be supplied. Coffee will be provided in the morning, and guests can return at 9am for breakfast.

FOOD SERVICES

Hot meals are served Tuesday – Friday 12pm – 1pm.  A light breakfast is also available those days.  Emergency Shelter guests receive a simple, hot meal at 7:30pm

Large Office Arrives on Monday to Water Damage

11/13/2020 (Permalink)

If your business is unattended for the weekend and holidays it is important to check all of your water lines before locking up.

Most offices are closed on weekends, and holidays.  Either there is a maintenance service, or a designated janitor who generally will come after hours during the week, or for a larger facility will provide janitorial duties throughout the day.  Once the building is locked, for all practical purposes the doors will remain unlocked until the next workday.  It is an unfortunate situation, but it does happen.  The first to arrive at the office will generally be the first to discover any mishap that happened over the weekend.

Arriving at the office on a Monday morning it was discovered that a pipe had failed over the weekend causing water to flow from the breakroom, and into the hallway and adjoining offices.  While the water continued to flow there was a scramble to locate where the water was coming from.  The water was shut off, and a call to SERVPRO followed.  In less than an hour SERVPRO had a crew out, and the Water Mitigation process began.  Once the Water Mitigation was complete a Mold Remediation was performed to avoid any future mold issues.

At SERVPRO we understand the importance of getting you back to “Like it never even happened.”