Recent Posts

How to Fix a Running Toilet

11/12/2021 (Permalink)

It’s a necessity in every residential and commercial building: the toilet.  Proper toilet and plumbing maintenance are essential for helping to protect your property from the risk of water damage, but all too often, people find that their toilet just won’t stop running!  Fortunately, a running toilet is often a simple fix, with one of these three most common causes:

  1. A Broken or Dirty Flapper. The flapper is the rubber piece inside of the tank that stops the water from going down into the bowl.  This flapper is regulated by the flushing handle, attached to a chain.  If the flapper becomes damaged, warped, or soiled, the hole to the bowl will not seal properly, allowing the toilet to run continuously.  By turning off the water to the toilet, draining the tank, and inspecting the flapper, you can determine if cleaning or replacement will be necessary.
  2. Improper Chain Length. The chain between the flushing handle and the flapper must be the proper length to allow the flapper to seal properly after flushing.  If the chain is too short, the flapper will not be able to settle into the proper position to seal the toilet tank from the bowl.  Checking the chain for any damages, and adjusting the length if needed, can help correct any running toilet issues.
  3. Float Out of Position. This float regulates the water level within the toilet tank and is often accompanied by a fill level indication on the tank.  If the float is positioned too high, this will allow too much water into the tank, which will continually cause the toilet to run. 

Not only can fixing your running toilet help reduce the risk of a water damage, but it can also save quite a bit of money on you water bill.  If your toilet, or any other commercial or residential appliance, does happen to cause your home or business a water damage, know that SERVPRO of Bay County is equipped and prepared to help.  We have been serving the cleanup and restoration needs of Northwest Florida for over 30 years, giving us the experience, training, and expertise to handle damages of all sizes.

Water Damage from Dishwasher leaked to Basement Ceiling

11/12/2021 (Permalink)

SERVPRO drying fans drying water damage to home Since the ceiling was the affected area due to water damage the team was able to pinpoint the areas for drying.

Recently, SERVPRO of Kershaw and Lancaster Counties responded to a home that had experienced a leak from their broken dishwasher.  The water from the dishwasher had leaked into the ceiling and was visible from their basement.  The team was able to respond quickly, and was able to turn the water off to the dishwasher preventing more water damage.  The water unfortunately had leaked to the ceiling of the homeowner's basement, facilitating the need for dryers to be set up and dry the water stained areas.  The team also inspected all areas for mold growth.  

After any water damage situation, your primary focus should be safety.  With this particular scenario, with the homeowner being able to determine the source of the water was the dishwasher safety was easy to maintain.  If you do not know where the source of the water is stemming from it is better to err on the side of caution.  Electrical and slip and fall hazards are the biggest concerns.  Do not leave wet fabrics in place.  Hang furs or leather goods.  Try not to leave books, magazines, or other items on wet carpet or floors.  Do not use your household vacuum to remove water.  Try not to use household appliances if wet or ceiling fixtures if walls are wet.

SERVPRO Arrives Quickly to your Home to Start Fast Flood Damage Restoration Measures

11/11/2021 (Permalink)

When a storm blows through and your house sustains any flood damage this is something that needs to be addressed quickly.  SERVPRO’s quick response time will help you navigate the cleanup in the most efficient way.  Calling in the help of our trained technicians is the best way to get quality results.  SERVPRO of Kershaw and Lancaster Counties will be dispatched on site within 4 hours after your call.

When our team arrives at your home we bring advanced equipment and tools for efficient water removal and drying.  These include:

  • Water Removal Tools – We carry a range of tools for water extraction, including submersible pumps, truck-mount extraction tools, light-wand extractors, rovers, and much more. The tools are chosen depending on the water damage type, amount of water, and the materials within the flood zone.
  • High-Speed Air Mover Tools – Our IICRC-certified technicians use a unique formula to determine whether industrial fans or professional-grade centrifugal air movers are needed. This also tells us how many pieces of equipment must be placed in the zone to reach the highest levels of drying efficiency.
  • Dehumidification Equipment – We have a variety of industrial-grade dehumidifiers at our disposal to help us regulate the moisture and relative humidity in the air. These dehumidification tools play an elemental role in preventing the onset of bacteria and mold, as well as secondary damage to your building materials.

If a storm has wrought flood damage to your home please call our skilled SERVPRO team at (803)-475-7500.

Fire Pit Safety Ideas

11/11/2021 (Permalink)

Fall is truly here in the Carolinas and that can typically mean enjoying fire pits in the backyard. Many of us are looking forward to spending time gathering around them to enjoy time with family and friends. Before you start dreaming of movies on the lawn, moonlit nights, and s’mores, take a moment to check out some of these tips from Allstate to remember.

Backyard Fire Pit Safety Tips:

  • Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.
  • Make certain that the seating area is large enough and properly placed for comfort and ventilation.
  • Check wind direction before lighting a fire.
  • Don’t use flammable fluids (gasoline, lighter fluid, etc.) to light or relight fires.
  • To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  • Burn only dry material. Damp material will create excess smoke. 
  • Don’t wear flammable clothing (like nylon) or any loose-fitting clothing.
  • Never leave the fire unattended and keep pets and children far away from the fire as they will be attracted to it.
  • Keep a fire extinguisher, garden hose, or bucket of water nearby.
  • As the fire dies down, use a shovel, and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

Residential Cleaning Services-Carpet and Upholstery Cleanings

11/11/2021 (Permalink)

At SERVPRO of Kershaw and Lancaster Counties, we offer more than just storm, fire, and water damage cleanups/restorations. SERVPRO also offers a wide variety of home deep cleanings. These services include:

  • Air Ducts & HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceiling, Floors and Walls
  • Drapes and Blinds
  • Odor Removal
  • Sewage and Toilet Overflow
  • Trauma and Crime Scene
  • Vandalism and Graffiti

This post will highlight the third service, carpet and upholstery cleanings. A professional carpet and upholstery cleaner can remove deep-seated dirt and grime to keep your carpet and rugs looking their best as well as extending their lifespan. Even the most high-quality items can become soiled with dust, dirt, pet hair, and the daily traffic of family life. SERVPRO applies more than 50 years of knowledge and experience in restoration to carpet and upholstery cleaning projects of all sizes. Depending on your situation, we use a variety of cleaning methods with the goal of returning them to their original appearance.

Carpets and textiles such as upholstery and draperies act as a filter, trapping dust, dirt, gases, animal hair and other soils. Dirt builds up in layers, and when carpet looks dirty you are actually only seeing the dirt at the tip of the carpet fibers. Any spots or heavily soiled areas will be treated prior to cleaning. While not all stains can be removed, we have the knowledge, methods, and cleaners necessary to remove spots and stains, if possible. SERVPRO has 10 fabric cleaning methods and are able to match our services to your cleaning needs.

What SERVPRO Professionals Can Do to Save the Contents of your South Carolina Home After Flood Damage

11/11/2021 (Permalink)

Take the Time to Discuss How SERVPRO Can Save Your Belongings from Flood Waters--It Is Likely Far Better News Than You Fear

Severe thunderstorms are a summer staple in South Carolina, and their intensity increases with the high winds of tornadoes and tropical weather systems. Since you never know precisely when such devastation could occur, consider how choosing a reliable flood recovery firm can change the outcome for the better when you have the time to weigh your options. 

Can One Flooding Restoration Company Help Me with Both Structural Damage and Soaking Wet Contents?

After a storm, flood damage is commonplace. When you view ads in the media for the response you can expect from professionals, the focus seems mostly on extracting water from and drying out the structure. We appreciate that to make a house a home, you choose to fill it with practical and beloved possessions. Fixing one without attending to the other would not be pursuing our mission to make it “Like it never even happened.” Therefore, we also invest in trained people and strategies to return your belongings to preloss condition. 

What Help Can SERVPRO Offer?

Our production facility awaits a partial or full pack-out of your furnishings, household goods, and personal possessions after a flood. We use a detailed, highly-digitized Contents Claim Inventory Service (CCIS) while packing, transporting, and evaluating your property for appropriate mitigation and remediation action. Our specially prepared technicians use the following options, among others, to restore your things to function and appearance: 

  • Freeze-drying for papers and photos 
  • Small drying compartments for upholstered furnishings and electronics 
  • Commercial washing and drying systems and drying cleaning resources for textiles and other soft items 

Count on the multi-talented and certified team at SERVPRO of Kershaw and Lancaster Counties to regain both your house and your treasures after flood damage. Call us at (803)-475-7500  to explore your restoration opportunities.

What To Do When You Discover A Water Heater Leak

11/11/2021 (Permalink)

If you have a leaking water heater, it can lead to much larger issues within your home. Even a small amount of water can harm your floor or surrounding walls. If you have a large leak, you may see quite extensive damage to your home. Here is what you need to do when you discover a failed water heater with a puddle surrounding it.

Examine the Unit
Puddles in the basement of your home can form for a variety of reasons so be sure to take a close look at your unit to be sure that a leaking water heater is the source of the problem. Be sure to check:

  • Pipes above and around the puddle
  • Nearby floor drains
  • Cracks in walls or floors 

Disconnect Power 
With a leaking or broken water heater, you need to get the power source turned off. An electric water heater can be turned off easily by flipping its designated circuit breaker switch to the off position. A gas version will have an on/off switch on its exterior. 

Turn Off the Water Source
If you have a significant amount of water leaking, it is important to get the water supply turned off as quickly as possible. Most water heaters will have a valve located above them. Be careful not to come into contact with the water as you turn it off. If you cannot access the valve safely, you may need to turn off your home's main water supply instead. 

Clean Up
Any water leak in your home must be properly cleaned up in order to avoid substantial damage, mold and mildew. Clean up water as soon as you can with towels, especially if it is in contact with drywall, carpet or flooring. For a large leak or a long-term leak that has just been discovered, be sure to contact specialists trained in water damage repair to ensure a thorough cleanup. 
Proper care needs to be taken when any water incident happens within your home. Keep a leaking water heater from causing immense harm to your home by following these tips.

Commercial Property Water Damage and Restoration Process

11/11/2021 (Permalink)

Carpeted floor of office saturated in standing water Entrance to SERVPRO Indian Land Office was flooded with water damage

Recently, SERVPRO of Kershaw and Lancaster Counties had a water leak in our own offices here in Indian Land, SC.  Upon entry it was found that a toilet supply line in the bathroom had failed, and in turn spread water throughout the office.  All flooring/carpet was damaged with standing water found.  This type of water damage can happen in any commercial office space, especially overnight which was the case here.  Luckily the team was able to come in quickly the next morning and shut off the water supply and determine where the leak originated.  The following steps were taken (and are still underway), in restoring the office.

Within an hour of finding the office flooded, the water removal process began.  The first step after assessing your commercial property is a thorough extraction of water.  This helps prevent the spread of water in the structure and reduces drying time.  By using powerful pumps and extraction units hundreds of gallons of water are removed.

The next step in this process would be removing any damaged materials.  In this case office chairs, desks, sofa, and coffee table were removed and inspected for damage.  Removing these items as soon as possible will expedite the drying of any restorable materials.

Water damage can create cleaning, sanitizing or deodorization needs for floors, furniture, and any other personal belongings.  SERVPRO technicians use a variety of specially formulated products, industry leading equipment, and proven techniques to accomplish this important aspect of restoration.  A big risk that also comes along with water damage is mold forming.  By cleaning and sanitizing the team can prevent mold from forming and becoming a problem in the future.

After the bulk of the water has been removed, and items taken out that may have been damaged, our specialists use drying equipment to remove the water you can’t see.  This will target water within materials to bring them back to their normal moisture levels.  The equipment is normally placed during the first visit to your commercial property, and the type and amount will be based on your specific property needs.

Next, during the drying process, our technicians will visit the property daily to monitor the progress.  This ensures that materials are drying properly, check the drying equipment performance, and make any changes needed.

After these steps, your property may need construction work to get your property back to its preloss condition.  These repairs range from minor repairs or rebuilding large areas of your building.  SERVPRO can handle both the initial damage mitigation and rebuild the affected areas, saving you time and keeping costs low.

SERVPRO Residential Services-Biohazard Cleanup

11/9/2021 (Permalink)

At SERVPRO of Kershaw and Lancaster Counties, we offer more than just storm, fire, and water damage cleanups/restorations.  SERVPRO also offers a wide variety of home deep cleanings.  These services include:

  • Air Ducts & HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceiling, Floors and Walls
  • Drapes and Blinds
  • Odor Removal
  • Sewage and Toilet Overflow
  • Trauma and Crime Scene
  • Vandalism and Graffiti 

This post will highlight the second service we offer, biohazard cleanings.  Biohazard cleanups include any situation that needs hazmat, trauma, or crime scene cleanup.  This type of situation requires competence, experience and respect for all involved. Our skilled professionals will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances. Once the police have completed their investigation of a crime scene, cleanup and restoration can begin. This involves an assessment of your property to determine the proper equipment and cleaning products needed.

Disinfection is important in a biohazard situation because potentially infectious materials may be present. SERVPRO teams have the training and tools to handle these incidents professionally and discretely.

Because traumatic events often involve biological and chemical contaminants, it’s very important to know that the restoration process is being handled in compliance with all government, environmental and health regulations. Our professionals do this in the safest way possible to you, your property and everyone living or working on your property. We are trained and prepared both physically and mentally to handle biohazard, trauma, and crime scene cleanup and restoration with respect and professionalism.

Wind Damage Prevention Tips

11/8/2021 (Permalink)

High winds in the fall can pose threats to your property.  Taking steps to secure things outside of your home and on your actual property can minimize any potential damage.  If a windstorm does damage parts of your house, SERVPRO of Kershaw and Lancaster Counties is here to help.  We have a team of highly trained technicians that are available 24/7 and are leading experts in storm damage restoration.  SERVPRO of Kershaw and Lancaster Counties is also available to help you navigate the insurance claims process, ensuring that it is a quick and easier experience.  Below are some useful tips to do in or around your home to mitigate any wind damage:

  1. Trim Trees and Shrubs.  Trees close to your house can be uprooted or branches may snap.  High winds can also turn these branches into dangers projectiles during the storm.
  2. Remove debris from your yard. Bring in any outdoor furniture.  Both light and heavy furniture may be scattered during strong winds.  These include things such as trampolines, lawn chairs, pool supplies, and even garden décor.
  3. Cover windows. This would be necessary to guard against flying debris.  Plywood or professionally installed shutters are best. 
  4. Reinforce garage doors. This will prevent wind from entering and causing expensive damage.
  5. Proper Maintenance. Ensuring that roofing materials or fencing are in good condition to allow them to be more resistant to wind damage.
  6. Clear clogged rain gutters or downspouts. In the event of heavy rainfall, this will help with the flow of water.

If your home does experience damage from a storm calling SERVPRO of Kershaw and Lancaster Counties at (803)-475-7500 and a team will come out and asses the damage, and clean it “Like it never even happened.”