What our Customers say...
Monday, March 04, 2019
Brian Houghton left us a five star review on Google. SERVPRO of Kershaw and Lancaster recently helped us after we had a washing machine leak on our 2nd floor. They were prompt and knowledgeable. They had to set up equipment in our house for several days and always showed up for their check in appointments right on time. Highly recommend!!
5 Star Review on Google
We are a property management company and have used SERVPRO for carpet cleaning, mold, and water damage. We are very happy with the professionalism, and their always prompt response. I highly recommend using SERVPRO for any of your cleaning, mold, water damage, or fire damage needs
Frank Robertson Rentals
Star review on Google - Clyburn & Sellers Insurance
SERVPRO responded in a timely manner on a fire restoration. Highly recommend.
SERVPRO of Kershaw and Lancaster Counties. Very professional and courteous. Did not waste time. Knowledgeable about what he was doing. Carpet looks like new.
5 Star Review on Better Business Bureau
SERVPRO of Kershaw and Lancaster Counties did a wonderful job on my carpets.
5 star review on Better Business Bureau
5 star review on Google
4 reviews · 1 photo
3 hours ago- The staff at SERVPRO are wonderful to deal with. They have done work with removing mold, water damage and cleanup for several of our customers thru Williams Insurance Agency in Kershaw, all with great results and great customer service.
Knolwood-Assisted with cleaning after fire
I had an electrical fire in one of my units at my apartment complex and called SERVPRO to clean up smoked damage and Cindi Sue answered the phone who is always a PLEASURE to talk to. And always bringing me some kind of treat. SERVPRO was onsite within an hour with a plan. I recommend them for all restoration needs.
Jason Servoss 1 review five stars - posted on Google
4 minutes ago- When Ms. Cindy Sue stops in at my office she can light up a room. So when I had an grease fire in my apartment community and needed a professional cleaning service, the only company I thought of was SERVPRO. I called Jamie and within 30 minutes he was on site. Jamie was incredibly helpful and responsive in all the stages. CindySue and Jamie were able to make a very stressful and unfortunate situation manageable. They consulted me at every step to make sure I was happy with the job. I would recommend them to anyone.
3 weeks ago I highly recommend James and the rest of the staff at SERVPRO of Kershaw and Lancaster Counties. They are highly efficient, fair, quick and a wealth of knowledge.
Copy of Google Review - Mr. Van Horn is the owner of Van Horn Insurance located in Camden South Carolina.
SERVPRO of Kershaw and Lancaster Counties worked on two claims due to Hurricane Florence.
The service and the professionalism that Cindy Sue along with James has shown us here at Frank Robertson Rentals in the past several months with our properties has been in a timely manner. When it was a general shampoo to a mildew or mold problem it was done correctly the first time around. I will definitely be using SERVPRO of Kershaw in Lancaster County again. Thank you,
Francis L. Robertson
Posted on Yelp
Received a letter from Mr. J Michael Cummings Jr
To Whom It May Concern,
Thank you for your services and your professionalism. Everything was done in a timely manner.
SERVPRO and its employee's made sure my building was dried and no mold or mildew.
I hope not to need you again, but if I do, I will definitely use SERVPRO of Kershaw and Lancaster Counties again.
Thank You, J Michael Cumming Jr
Donna Starnes Davis Dry Cleaners
5 hours ago- I work in downtown Lancaster and look forward to seeing CindySue when she stops by. Always a smile and something new to share about SERVPRO. We have used SERVPRO for one of our offices that flooded. They were there in less than an hour to start extracting tge water. I highly recommended SERVPRO for tbeir excellent response time and workmanship. Posted on Google Review
VANESSA WALTERS Frank Robertson Property Management
2 hours ago- SERVPRO is the BEST.
Always johnny on the spot when you need them.
CindySue is a delight brightens our day when she comes to the office. Posted on Google Review
SERVPRO did an awesome job cleaning several units here at Knolwood I and II. We had a couple of frozen pipes that busted back in the winter and within the hour SERVPRO was on site to help with extracting water from the units. I am very pleased with their services. Cindy Sue is always dropping by with surprises. Cookies, fruit and candy. She is a very caring and helpful and represents her company well. Everybody loves her. Thanks
Google Review by Knolwood Apartments
Review on Better Business Bureau
SERVPRO of Kershaw and Lancaster Counties 04/25/18
Positive SERVPRO of Kershaw and Lancaster Counties. Very professional and courteous. Did not waste time. Knowledgeable about what he was doing. Carpet looks like new.
Review on Better Business Bureau SERVPRO of Kershaw and Lancaster Counties 04/25/18
Positive SERVPRO of Kershaw and Lancaster Counties did a wonderful job on my carpets.
Amanda Koloski - Manager of New Northwest Apartments 1 review
18 hours ago- We always use SERVPRO of Kershaw and Lancaster with all our carpet cleanings and restoration work here at Northwest and Old Hickory. Cindy Sue is an awesome marketing genius when it comes to keeping our business. It can be just a quick drop with a quick goodie to bring a smile to our faces.
YOUR GUYS WERE GREAT!
Reveived via US Postal Service in letter
Thank you so much! Donnie
P.S. Your guys were there SO quickly after I called. Y'all were life savers. D
Letter on Invoice with payment.
Professional and friendly staff. The work performed was superb.
Posted with 5 stars status on Google
Thank you so much for responding so quickly. I will recommend you, and call you again if I need you.
Wanda D. Post
Handwritten letter received at the SERVPRO of Kershaw & Lancaster Counties Offie
We had a water leak that resulted in mold damage to wood paneling in one of our church offices. The SERVPRO staff was quick to respond to our call for service, scheduled a meeting to discuss what was needed and expected, and followed through quickly and thoroughly. There was also great follow up and a prepared emergency ready profile in case we had any other problems and needed to contact emergency professionals in the future. We have been very satisfied with the service received and would recommend them to anyone.
Google Review from
FIRST ARP Church
We used SERVPRO when we had a busted pipe at our office that had flooded the entire back half of the office. They came out quickly, and were very professional. I highly recommend them for all commercial cleanup needs.
Lancaster One Medical
Email to SERVPRO from Julie Andrews
We bought a house a couple of years ago which had sat empty for several years. There was a constant layer of dust which was present even immediately after dusting. I contacted SERVPRO of Kershaw & Lancaster Counties to provide a Duct Cleaning. There were timely, and professional throughout the entire process. We were absolutely amazed at the immediate result. First we noticed the dust factor was no longer an issue, and much to our surprise, upon receiving our utility bill, the amount had dropped drastically. There is no hesitation in knowing that SERVPRO of Kershaw & Lancaster Counties will be the one we not only use, but the only company we will refer for Duct Cleaning.
Posted on YELP
Had a tech named Titus come to my home to clean my carpets. The tech was on time and very professional. My carpets have not looked this good since I moved into my home. He took his time and made sure that I was satisfied before he left. He did an amazing job and I will definitely calling back to have my carpet cleaned by him again!!!
Neina N Small
posted on Facebook
I serve as Maintenance Director of a Lancaster County hospital. With the freezing temperatures we had sprinkler heads burst flooding 2000 sq. ft. of office space. It was a complete disaster. I called SERVPRO on a Sunday afternoon and they were onsite cleaning up within 3 hours. They brought in all the right equipment including dehumidifiers, fans, etc. They removed all debris including damaged flooring and carpet. They worked everyday until the job was done, including weekends. All employees were courteous and professional. I would no doubt recommend SERVPRO of Kershaw and Lancaster Counties 100% for any job, commercial or residential.
Posted on Facebook
The crew at SERVPRO of Kershaw and Lancaster Counties go above and beyond to take care of you during a disaster. We had a fire in our home, and from start to finish they were nothing but professional, respectful; and caring. They kept us informed of everything that we could expect. The crew was willing to help and answer all question that we had during our difficult time. After the job was completed SERVPRO checked on us, highly recommend! Thank you for all of your help SERVPRO.