Ice Maker Water Line the cause of Flooding at a Business in Lancaster South Carolina

7/8/2019 (Permalink)

Small ice maker water line the cause of a flooded commercial building

SERVPRO responds to a commercial water loss that involved one small water line which caused the entire building to flood.  SERVPRO immediately began the process of water mitigation, and then proceeded to the dry out process. 

Once the initial shock of coming to work and finding literally the entire building floors covered in water, a call to SERVPRO, and figure out exactly how and why the ice maker water line had burst causing the entire building to flood. Just imagine the surprise once it was discovered the plumber had used a water line clearly labeled ‘do not use on ice maker water line’. Houston, we have a problem. Clearly no one had read the clear disuse instructions or choose to blatantly heed the warning. An issue to be resolved without a doubt, but the issue of flooding due to excess water in the building is being remedied by SERVPRO.